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Before returning goods, please contact us first to discuss the issues you are having. 90% of the time we are able to sort out the problem without you having to send anything back。
Generally we advise you to return faulty goods by sending them through the Post Office rather than using couriers like DHL, UPS, and TNT. Normally it will take 2 weeks to return goods to us by Post Office.
Margaret R. Swiderski